With regional travel restrictions easing, the safety and wellbeing of our guests and colleagues is our top priority. To keep guests safe, the hotel experience may feel a little different with new hygiene protocols, social distancing measures & dining restrictions in place. If you have any questions regarding your stay which are not covered below, please come and see one of our friendly staff at reception.
Our IHG Clean Promise
As we all adjust to new travel norms we are enhancing the experience for you, our hotel guests, by redefining and supporting wellbeing throughout your stay. We are expanding our commitment to cleanliness by:
- Using new science-led protocols and service measures to enhance the already existing IHG Way of Clean
- Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
- Making use of appropriate PPE to ensure the safety of our team and hotel guests
This is our promise to you: We, Crowne Plaza Hawkesbury Valley are committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this is not what you find when you check-in then we promise to make it right.
Services & Amenities
Gym – our gymnasium is currently closed until further notice.
Pool – our pool is currently closed until further notice.
Spa – Villa Thalgo Day Spa will be closed until 10th July.
Stay Over Service – As an additional level of precaution, hotel staff will not enter your room during your stay except to perform housekeeping. Should you wish to have a Greener Stay, you can elect to not have you room serviced for two or more consecutive nights – just advise our Front Desk Team.
For more information on our current services and amenities please visit our front desk.
Dining With Us
Breakfast – will be served via room service between 7am – 10am. View our In Room Breakfast Menu
Lunch – lunch will be available via room service only. View our Harvest Bar Menu
Room Service – Our room service will continue to operate between the hours of 7am-10am and 5pm-9pm offering you breakfast and dinner in the comfort of your own room. Call us anytime to place your order. Our late night Room service menu is unavailable until further notice. View Breakfast Menu & Dinner Menu
- Harvest Restaurant: 6pm – 9pm | Fri & Sat | Dinner CLOSED
- Harvest Bar: 6:30am – 10pm (Mon – Fri) 11:30am – 10pm (Sat – Sun) | Breakfast, Lunch, Dinner CLOSED
- Gazebo Restaurant | Mon – Sun | 6:30am -10:30am | Breakfast CLOSED
Should you have any concerns with our current service measures please do not hesitate to contact us, either via our front desk or by calling 02 4577 4222. You can also touch base with us by emailing firstname.lastname@example.org.
Welcome again and we hope you enjoy a well deserved relaxing stay with us here at Crowne Plaza Hawkesbury Valley.