With regional travel restrictions easing, the safety and wellbeing of our guests and colleagues is our top priority. To keep guests safe, the hotel experience may feel a little different with new hygiene protocols, social distancing measures & dining restrictions in place. If you have any questions regarding your stay which are not covered below, please come and see one of our friendly staff at reception.
Our IHG Clean Promise
As we all adjust to new travel norms we are enhancing the experience for you, our hotel guests, by redefining and supporting wellbeing throughout your stay. We are expanding our commitment to cleanliness by:
- Using new science-led protocols and service measures to enhance the already existing IHG Way of Clean
- Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
- Making use of appropriate PPE to ensure the safety of our team and hotel guests
This is our promise to you: We, Crowne Plaza Hawkesbury Valley are committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this is not what you find when you check-in then we promise to make it right.
Services & Amenities
Gym – our gymnasium is now open 24/7 to all in house guests. Please remember to wipe down your equipment after use and be mindful of social distancing when sharing the space with others. The maximum gym capacity is 20 people.
Pool – Open to all in house guests from 7am to 10pm. Please be mindful of social distancing when sharing this space with others. Maximum pool area capacity is 20 people.
Spa – Villa Thalgo Day Spa is now open for all treatments. Group treatments are allowed to a maximum of two people. Hours of operation: Mon – Fri 9am-3pm, Sat – Sun 9am-6pm. To book and to view treatment options please visit villathalgo.com.au or call 02 4577 1254
Stay Over Service – As an additional level of precaution, hotel staff will not enter your room during your stay except to perform housekeeping every 5 days. Should you like more frequent housekeeping service, we kindly request that you advise us by 9AM on the day you would like the service. Please dial our Front Desk Team to schedule your Stay Over Cleaning should you wish to have it.
Movie Channels – For your enjoyment we have included 2 movie channels (Ch 508 & 509). These channels play a wide range of movies on a scheduled rotation. To find what movie is playing at what time, please refer to our movie guide
For more information on our current services and amenities please visit our front desk.
Dining With Us
Breakfast – will be served via room service from 6:30am – 10:30am on weekdays and from Gazebo Restaurant on weekends and public holidays. Due to current restrictions our buffet breakfast has been replaced with our plated A la Carte menu. View our A La Carte Breakfast Menu, In Room Breakfast Menu
How to book? No booking required.
Lunch – lunch can be ordered directly from Harvest Bar from 11:30am. Feel free to dine in our Gazebo Courtyard for a relaxed alfresco lunch. View our Harvest Bar Menu
How to book? No booking required.
Dinner – Harvest restaurant will be open from 6pm – 9pm on Friday and Saturday nights for dinner. For the remainder of the week (Sun-Thurs) dinner will be served in Harvest Bar. View Harvest Restaurant Menu. View Harvest Bar Menu.
How to book? Online via our booking widget or via the front desk (bookings essential)
Room Service – our room service will continue to operate as usual offering you breakfast, lunch and dinner (or that late night snack) in the comfort of your own room should you desire. Call us anytime to place your order. Room service is available 24/7. View Breakfast Menu, Lunch & Dinner Menu, Late Night Menu
- Harvest Restaurant: 6pm – 9pm | Fri & Sat | Dinner | Maximum 50 people
- Harvest Bar: 6:30am – 10pm (Mon – Fri) 11:30am – 10pm (Sat – Sun) | Breakfast, Lunch, Dinner | Maximum 30 people
- Gazebo Restaurant | Sat & Sun | 6:30am -10:30am | Breakfast | Maximum 60 people
Should you have any concerns with our current service measures please do not hesitate to contact us, either via our front desk or by calling 02 4577 4222. You can also touch base with us by emailing firstname.lastname@example.org.
Welcome again and we hope you enjoy a well deserved relaxing stay with us here at Crowne Plaza Hawkesbury Valley.